Frequently asked questions

How do I unlock the front door?


Download Proximity onto you Apple or Android device. Open the App on your phone and click 'Street Level Door' under your Keys. If you'd rather not download the App, you can manage your key access by loging into the web based browser here.




How do I log onto the internet?


Wifi Network: Mountain Colab Username: Use your Proximity email Password: Use your Proximity Password




How do I book the meeting room?


The meeting room can be booked through your Proximity account. Under reservations, choose your date/time. Please note that as part of our Covid health and safety protocols, we are not allowing non-members into the Colab. Please use the meeting room for virtual calls or meetings with fellow Colab members at this time. Thanks




What are some ways to network and get to the know the community?


The Colab is full of amazing entrepreneurs, business owners, non profits and more. Join us for '10 @ 10', our daily coffee break at 10am. Find us on Slack to stay up to date on Colab socials, networking events or just to introduce yourself/business. Join our monthly Colab social events. We look forward to getting to know you.




How do I manage my billing/invoices?


All of your billing/invoices and membership information is in your Proximity account. It is easiest to nagivate all this information through the web based browser.





FAQs for Current Members

How do I unlock the front door?


Download Proximity onto you Apple or Android device. Open the App on your phone and click 'Street Level Door' under your Keys. If you'd rather not download the App, you can manage your key access by loging into the web based browser here.




How do I log onto the internet?


Wifi Network: Mountain Colab Username: Use your Proximity email Password: Use your Proximity Password




How do I book the meeting room?


The meeting room can be booked through your Proximity account. Under reservations, choose your date/time. Please note that as part of our Covid health and safety protocols, we are not allowing non-members into the Colab. Please use the meeting room for virtual calls or meetings with fellow Colab members at this time. Thanks




What are some ways to network and get to the know the community?


The Colab is full of amazing entrepreneurs, business owners, non profits and more. Join us for '10 @ 10', our daily coffee break at 10am. Find us on Slack to stay up to date on Colab socials, networking events or just to introduce yourself/business. Join our monthly Colab social events. We look forward to getting to know you.




How do I manage my billing/invoices?


All of your billing/invoices and membership information is in your Proximity account. It is easiest to nagivate all this information through the web based browser.