Revelstoke Mountain Colab Code of Coduct


Provide friendly, affordable, safe and collaborative work space to our members.


The Serious Stuff:


  1. Mountain CoLab is a place to work, share ideas, collaborate, network and enrich our community, region, and world. Every member has something to contribute, and every member has value. But every member also has a responsibility to behave appropriately within the shared space. Mountain CoLab is committed to providing a safe and productive work venue that values diversity and inclusion. Any and all persons who enter the CoLab shall, foremost, treat all others within the space with respect and dignity. This includes all members, staff, volunteers, event renters, program participants, guests, and service providers. Mountain CoLab does not accept discrimination or harassment and has a zero-tolerance policy for the following:

  2. Harassment: Deliberate intimidation; stalking; following; harassing photography or recording; displaying sexual images in public spaces; disruption of events; aggressive, derogatory, or threatening comments; and unwanted physical contact or sexual attention.

  3. Destructive behaviour: Damaging or altering any part of the building, inside or out, including furniture, equipment, or other people’s belongings.

  4. Theft: Intentionally taking others’ personal property, or that of the CoLab.

  5. Physical violence: Intentional or unintentional physical force, statement, or behaviour that is reasonable to interpret as a threat. Anyone who believes they are at risk of violence including domestic violence, must immediately advise a CoLab Director (see complaint resolution process at the end of this document). No physical aggression will be tolerated in our space.

  6. Psychological and Emotional Violence: Characterized by a person subjecting, or exposing, another person to behaviour that may result in psychological trauma, including anxiety, chronic depression, or post-traumatic stress disorder.

  7. Exclusionary actions: Denying certain participants opportunities to share views, skills, and other contributions; and creating or reinforcing an inequitable working and learning environment.

  8. Oppressive behaviour: Any conduct that demeans, marginalizes, rejects, threatens, or harms anyone on the basis of identity, background, race, gender, socioeconomic status, appearance, or ability.


The Nitty Gritty:


  1. You are allowed to make calls. The CoLab is a shared space where people do business, and phone calls are part of this. Expect people to be on the phone. If possible, make and take phone calls in the phone booths. If on the phone in the open space, please use your most respectful tenor and don’t be louder than you need to be. Please only take necessary business calls, and do not take unnecessary personal calls. Lengthy conference calls should be taken in the phone booths, or boardroom—the latter of which is bookable online. Work requiring a member to consistently be on the phone a significant amount of the work day is likely not compatible with the hot-desk and dedicated-desk open space. In the open space, calls should be intermittent, and not constant. If a member’s use of phone time is consistently interfering with other members’ quiet enjoyment of the space, they may be asked to leave the open space and get on the waiting list for an office desk.

  2. Conversation is part of a collaborative environment, and members should expect the CoLab to hum at a manageable volume. That said, conversation that’s not collaborative or work-oriented in nature may be unnecessarily disruptive; members should limit these kinds of exchanges. Use common sense.

  3. Mountain CoLab will not post photos of any of its members on social media without their express consent, nor otherwise refer to or represent its members or their businesses on any of the CoLab’s digital channels or properties, or in its marketing material, without their express consent. Members must follow the same rules amongst themselves. Refer to Terms & Conditions for broader confidentiality requirements within the space, and use common sense to respect each other’s privacy to the most reasonable extent possible within a shared space. 

  4. Please be sensitive to how sounds from eating certain foods might disturb coworkers: like crunching baby carrots slowly for 40 minutes. This is a work space and not an eating space. Eating at work is a privilege, don’t lose it.

  5. Do not play music or sound from videos in the CoLab. Use headphones that do not let noise escape.

  6. This is a co-op, as an owner, you share the responsibility of helping keep the space clean. If you make a mess, clean it up. If you don’t know where the cleaning stuff is, ask the manager, a director or another member. If you see someone make a mess, call them out on it. We pay for cleaning by the hour, the more expensive it is, the more expensive memberships become.

  7. Please leave your shoes in the foyer, or use indoor office footwear when in the CoLab.

  8. If you are sick and contagious, please don’t bring it to work.

  9. We live in an adventure town, we’re all active and eat a lot. Both of these things produce smells, especially if you just came to work from skiing or a bike ride, then microwaved a giant plate of eggplant curry. Please be sensitive about bringing smells into the space that might disturb your coworkers. Use common sense.

  10. The office-wide ritual is to take 10 minutes to socialize at 10 a.m. every business day. Members are of course free to abstain, but should expect the event to occur, and not be inconvenienced by those who partake.

  11. The office-wide ritual is that every Friday (excluding holidays), there will be a social hour in the open space beginning at 4:00 p.m. Members are of course free to abstain, but should expect the event to occur, and not be inconvenienced by those who partake.

  12. We don’t have a receptionist. If someone enters the CoLab inquiring about the space, please introduce them to the manager, or a director. If there is no manager or director present, and you’re available to show the space, as a co-op owner, please help us sell more memberships, as we all cross-subsidize this space for each other. If you’re busy and no one else is available, tell the person inquiring they’re free to have a look around, and they can book a formal tour via the email address on our website. People considering the CoLab as workspace are entitled to one free trial day.

  13. We don’t have a receptionist. If there’s a delivery, the manager or a director isn’t present, and you’re available, please sign for it. Please also take responsibility for signing for it: ensure the package doesn’t look damaged, and all numbers of parcels indicated in the delivery are there (i.e. if the delivery says 1 of 3, there should be three parcels). Hot-desk users don’t generally get deliveries, if they do, leave them with the manager or a director. You can leave packages for dedicated- and office-desk users in the best place for that member that seems safe and reasonable, i.e. by their door or in their seat. Use common sense.

  14. Please let the manager or a director know if we’re running out of toilet paper, clean hand towels, printer paper, toner, or any other necessity.

  15. Please turn off all the lights and air conditioners if you’re the last person leaving for the night.



Complaint Resolution


  1. To make a complaint or report harassment, contact the manager or any director in person or in writing. Contact information is listed on the website. Members may also report through Slack, and the Mountain CoLab general email, listed on the website. If a complainant wishes to proceed with a resolution process, that complaint will have to be in writing. The board of directors may mediate minor complaints on behalf of members who wish to remain anonymous to avoid direct conflicts amongst members. In the case of serious issues and harassment, the board will take every step possible to protect the privacy of victims through the complaint-resolution process, within the scope of the law.

  2. Full consensus of the board of directors is required to remove a member from Mountain CoLab who is found in violation of its Terms and Conditions, Code of Conduct, or Official Policies.

101-A Second Street East Box 2130, Revelstoke, BC V0E 2S0, Canada

©2018 by Revelstoke Mountain CoLab Cooperative

With the help of Koumbit and their Solidarity Hosting Program

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